Looking for a computer repair shop near you?

Quick Affordable Computer Repair

Pop into IT Fix Direct studio servicing Newcastle Upon Tyne, Gateshead and Sunderland, South Shields and North Shields.

IT Fix Direct

Have your laptop, PC or MAC fixed in a matter of hours


100% MONEY BACK. This is very simple – if it’s not repaired – you don’t pay anything. We take pride in our IT services and your satisfaction is paramount to us.


Don’t get ripped off by someone charging you to just tell you what the problem is. Bring the laptop to our workshop for a FREE quote!


We provide warranty on all our repairs for ours and your peace of mind. We want to make sure you’re happy with our services.

Talk With an Expert to Fix your Computer Today!

We appreciate how hard it is these days to be without a computer. That’s why we offer a quick diagnosis for all busy folk, students and businesses in Newcastle Upon Tyne and Gateshead, so you don’t have to wait more than necessary to have your computer fixed.

Our Services

Save £200 easy! With our speedy computer repairs we will make your machine work smoothly and securely for couple of more years.

Manual damage

Cracked laptop screens, broken keyboards & touch pads, damaged drives. If it's broken, IT Fix Direct can fix it, just name it.

Secure Backups

No matter what the issue is we will backup your data so you don't have to worry all your hard work has been lost.

Safe & Secure

Is your computer infected with viruses and malware? Don't worry, we can clean it up in no time so you can safely shop online again.

Fix & Repair

Is your laptop shutting down? Perhaps the fun runs loud and laptop is overheating? If your laptop is slowing down or your internet, WiFi or printer lost the connection, bring your computer to our office for a free, no obligation diagnosis and quote.

IT Fix Direct

Satisfaction Guaranteed

30 Day Warranty on all repairs

We want to make sure that you are happy with our service therefore we offer 30 day warranty on IT Fix Direct services.

No Fix no Fee

If we can't fix your computer we won't charge you for the repair. Simple as that!

What They're Saying

Customer Testimonials

Amazing customer service and a very speedy job on what was a pretty big problem! I could not be more thankful as I got my laptop back in excellent time and condition. I felt involved throughout and was kept informed as to the progress. An all round brilliant little shop!


Facebook Review

Took my unresponsive laptop in for repair, the issue was rectified within 24 hours and for a reasonable price. Lucas also pre-installed commonly used programs (Skype, Chrome, Ad-Block etc.) and cleaned up the internals/externals which was a nice touch. Great communication throughout the process, I would definitely recommend to anyone with a faulty PC.

Ben Arnold

Google Review

I'm so pleased with my laptop now it's like new again. Lucas fixed it in just a couple of days and took the time to explain all the new features. His charges are very reasonable and he offers a great after care service too. Would highly recommend.

Alison Eastwood

Google Review

IT Fix Direct

Contact us

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Opening Hours

Mon-Fri | 10:30AM-6PM
Sat- Sun | Closed
For emergencies outside of working hours, call or text 07411 252 958

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