Computer Repair at our studio or we travel to your location

IT Support for Businesses and Entrepreneurs

IT Fix Direct serves North East England: Newcastle Upon Tyne, Gateshead, Sunderland, South Shields and North Shields.

IT Fix Direct

For busy people that cannot afford slow computers and broken technology

IT Projects & Ongoing Support

If you need a continuous IT support for your business, reach out, and we will tailor our approach to your needs.


We also provide ad hoc IT services, which may come handy if you’re just starting a business and need initial computer set up or your computer went down.

Talk With an Expert to Fix your Computer Today!

We appreciate how hard it is these days to be without a computer. That’s why we offer a quick diagnosis for Education sectors (Universities, Colleges etc.), and Businesses in Newcastle Upon Tyne and Gateshead, so you don’t have to wait more than necessary to have your computer fixed.

Our Services

See how our IT services can help your business today. And if you're after something, that is not listed here, just give us a call.

Manual damage

Cracked laptop screens, broken keyboards & touch pads, damaged drives. If it's broken, IT Fix Direct can fix it, just name it.

Secure Backups

No matter what the issue is we will backup your data so you don't have to worry all your hard work has been lost.

Safe & Secure

Is your computer infected with viruses and malware? Don't worry, we can clean it up in no time so you can work safely again.

Fix & Repair

Is your laptop shutting down? Perhaps the fun runs loud and laptop is overheating? If your laptop is slowing down or your internet, WiFi or printer lost the connection, we can provide diagnosis and quote.

IT Fix Direct

Satisfaction Guaranteed

30 Day Warranty on all repairs

We want to make sure that you are happy with our service therefore we offer 30 day warranty on IT Fix Direct services.

What They're Saying

Customer Testimonials

Amazing customer service and a very speedy job on what was a pretty big problem! I could not be more thankful as I got my laptop back in excellent time and condition. I felt involved throughout and was kept informed as to the progress. An all round brilliant little shop!


Facebook Review

Took my unresponsive laptop in for repair, the issue was rectified within 24 hours and for a reasonable price. Lucas also pre-installed commonly used programs (Skype, Chrome, Ad-Block etc.) and cleaned up the internals/externals which was a nice touch. Great communication throughout the process, I would definitely recommend to anyone with a faulty PC.

Ben Arnold

Google Review

I'm so pleased with my laptop now it's like new again. Lucas fixed it in just a couple of days and took the time to explain all the new features. His charges are very reasonable and he offers a great after care service too. Would highly recommend.

Alison Eastwood

Google Review